Destination/Mobility Services
COENS positioned across different offices ensure designees of Clients are adequately supported and underpinned at both their point of origin and at the location of their assignment to provide an unmatched support service to client’s personnel. Our ever-ready and dedicated service delivery team are apt with an answer to the designee’s pre-mobilization questions or concerns. We have profound understanding of both our client’s and their personnel’s needs and expectations from professional, to personal, to cultural and their general well-being.
COENS assures the Client’s personnel are prepared, supported and will be happy at every stage of their engagement during the project. Regular communication shall be maintained between the COENS Assignment Support Team and the client making sure their personnel demands and expectations are understood and are provided updates regularly.
COENS is also rendering logistical crutch to Client’s personnel to guarantee their comfort and safety once they reach their assignment location. Our Support Team will be ready to assist in making travel and accommodation as well as vehicle rental bookings using our dependable service providers. We will furnish the client with competitive prices and will be guided by their travel guidelines and policies for any arrangement.
After mobilizing to their assignment location, COENS stays in touch with the client’s personnel ensuring a smooth and seamless settling-in phase for the personnel.
- Human Resource Services
- Immigration
- Accommodation
- Transportation
Human Resource Services
COENS offers several services which can be packaged together or availed as standalone service(s) covering everything from recruitment services for both local and expatriate personnel to administration of personnel benefits.
We propose a comprehensive approach and a tailor-made solution for our clientele for hiring and managing their resources without them needing to set up locally and for those with local establishment but who may be involved in temporary, project-based work that do not want to hire resources directly.
This allows COENS to act as the local employer-on-record, thus, eliminating responsibility from the Client for the day-to-day human resources duties.
Our scope of services covers:
- Labor contract issuance and administration
- Hiring & employee onboarding
- Monthly payroll & tax compliance
- Remittance of statutory contributions
- Enrolment to group insurances
- Statutory leaves management
- Labor contract renewal and/or extension
- Demobilization procedures
- Other Employer liabilities
COENS fully complies with local Labor Laws and other statutory regulations.
Immigration
Acquiring the relevant Visas and Work Permits is an essential process for Client’s personnel to enable them to work legally at the location of assignment. As required, our experienced assignment Support Team shall be available to the Client’s representatives and personnel to facilitate the Visa and Work Permit acquisition process.
COENS has a well-established system for processing visa and/or work permit applications which typically follows the steps below:
- Prepare – Provide the personnel with the Visa requirements pack detailing the documents and actions required of them.
- Check – Follow-up calls to support the personnel in collating documents, answering clarification questions raised and checking of suitability of documents on hand and need for additional resources.
- Submit – Lodge the application form together with the relevant documentation.
- Collect – Prepare the personnel for collecting the Visa in appropriate Consulate location.
In parallel to assisting with visa/work permit applications, our assignment Support Team can likewise provide assistance with the other pre-employment requirements and activities to be undertaken by the personnel. Such activities may include arranging for medical fit-to-work check-up and clearance, drug & alcohol tests, security check, training enrolment and the like. The COENS Team will ensure 100% compliance with all the requirements from the Visa and Work Permit to the Client’s other project policies and requirements as needed to enable the personnel to perform his role.
Accommodation
Armed with almost 2 decades of housing experience, COENS has the knowledge and resources to help the project workforce feel at home away from home.
We offer total support to Clients in their endeavor to manage housing for their project workforce at competitive costs. COENS makes sure that our accommodation options are comfortable, proximate to work locations and most of all, suits the personal needs of the occupants. Depending on the country of residence, we present a wide selection of privately owned fully furnished apartments and houses for rental. Some of our residential options include access to gym, swimming pool and 24-hour security.
With the accommodation needs managed by our competent COENS' Service Delivery Team, both the Client and their personnel can feel settled with nothing to worry about.
House rental process from A to Z
COENS provides accommodation services in accordance with our processes and procedures to meet Company's requirements.
The explanation below shows how COENS operates such services throughout mobilization to demobilization in Korea.
Transportation
Meet and Greet
COENS Transportation Service would make your journey safer and convenient. We offer Meet and Greet Airport Pick-up Services with our ace drivers equipped with defensive driving course. All vehicles are regularly checked for maintenance and will be provided along with safety kits. Once service is done, a transport safety feedback questionnaire will be accomplished by the passenger. COENS regards unparalleled service as the soul of our culture.
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Preparation
Train drivers with Defensivce Driving Course & Company Safety Policy
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Arrangement
Arrange vehicle which has passed safety inspection along with Safety Kit
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Completion
Receive a Transport Safety Feedback Questionnaire
Vehicle Rental
We provide various types of rental vehicles with features that meet Clients’ Safety Policy. All vehicles are insured and regularly maintained. COENS has secured a vehicle that will satisfy our Clients in collaboration with the best partnership companies.
